Privacy Policy

Last Updated:

Introduction

Candlethscent is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website candlethscent.world or use our garden furniture repair and maintenance services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation for furniture repair services
• Submit inquiries through our contact form
• Schedule maintenance appointments
• Communicate with us via phone or email
• Subscribe to our service updates

This information may include your name, email address, phone number, postal address, and details about your garden furniture repair needs.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our furniture repair and maintenance services
• Process your service requests and communicate with you about appointments
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Provide customer service and support
• Monitor and analyze trends, usage, and activities related to our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect the rights, property, and safety of Candlethscent, our customers, or others

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the last updated date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Candlethscent
Stud Farm, Dark Ln, Hatton, Warwick CV31 1LS, United Kingdom
Phone: +447702861924
Email: welcome@candlethscent.world